Authentication via a Hardware Token
Creating a PIN for Logging in Remotely
To access White & Case remote resources (for example, remote applications via Citrix or email via Outlook Web Access) from a PC outside the office, you must first set up a PIN to authenticate using the RSA SecurID token assigned to you.
Step 1: Access Internet Explorer and type pinsetup.whitecase.com in the Address bar and press Enter. The RSA SecurID site displays.
Step 2: Enter your username in the User ID field.
Step 3: Enter the 6-digit Tokencode displayed on your hardware token (no spaces) in the Passcode field.
Step 4: Click Log In. You are now in New PIN mode.
Step 5: Enter your new PIN and re-enter it to confirm.
The PIN must be between 4-8 letters or digits (or a combination of the two).
Step 6: Click OK. The New PIN accepted message displays
Step 7: You will now need to authenticate with your new PIN. Wait for the Tokencode to change on your hardware token.
Step 8: In the PINSETUP screen, enter your new PIN plus the 6-digit Tokencode displayed on your hardware token and click Log In. An Authentication Succeeded screen displays briefly, followed by the message Congratulations. Your new PIN setup is complete.
Step 9: Click the link to close the window.
Changing your PIN
If you have forgotten your PIN or wish to change it:
Step 1: Contact the GTS Service Desk to clear the existing PIN from the system.
Step 2: Set your PIN as described in the following topics: